Terms of Service

Last updated: March 2026

These Terms of Service ("Terms") govern your use of Jules ("we," "our," or "us"), a reminder calling service, including through our website and connected clients such as the Jules ChatGPT app. By using Jules, you agree to these Terms.

Description of service

Jules is an AI-powered reminder service that calls you before scheduled tasks. We use voice AI technology to deliver personalized reminder calls to your phone, and may let you manage those reminders through connected clients such as ChatGPT.

Eligibility

• You must be at least 16 years old to use Jules
• You must provide accurate and complete information
• You must have the legal authority to agree to these Terms

Your responsibilities

1. Accurate information: Your phone number must be valid, belong to you, and you must be authorized to receive calls on it
2. Geographic availability: Jules is intended to work for users worldwide, but actual reminder-call delivery can still vary by carrier, number type, device filtering, and local telecom conditions. In some cases, a number may verify successfully even if reminder-call delivery is delayed, degraded, or still being improved on that route
3. One account per person: Do not create multiple accounts
4. Lawful use: Do not use Jules for any illegal, harmful, or abusive purposes
5. No misuse: Do not attempt to reverse engineer, exploit, or interfere with our service

Connected clients (including ChatGPT)

• If you link Jules to ChatGPT or another approved client, you authorize Jules to act on the reminder requests that client sends within the permissions you approve
• You are responsible for reviewing and confirming destructive actions, such as deleting reminders, before approving them in the connected client
• You may disconnect a linked client at any time, but actions submitted before disconnection may still complete

AI-powered calls

By using Jules, you acknowledge and consent to:

• Receiving automated phone calls generated by AI voice technology
• Your task descriptions being processed by AI to create personalized reminders
• Call metadata (duration, status, timestamps) being logged for service improvement

We do not record or store the audio content of your calls.

Third-party services

Jules relies on third-party services including OpenAI (connected client platform for ChatGPT), Vapi (voice AI), Twilio (telecommunications), Supabase (data storage), and Google (authentication/calendar). Your use of Jules is also subject to their respective terms of service.

Service availability

• We strive to deliver calls on time, but cannot guarantee calls will always connect successfully
• Call delivery depends on factors outside our control (carrier networks, your phone being on, spam filtering, your phone settings, etc.)
• Service may be interrupted for maintenance, updates, or due to technical issues
• We reserve the right to modify or discontinue features at any time

Limitation of liability

Jules is provided "as is" without warranties of any kind. To the fullest extent permitted by law:

• We are not liable for missed reminders, failed calls, or any consequences thereof
• We are not liable for any indirect, incidental, special, or consequential damages
• Our total liability is limited to the amount you paid us (if any) in the 12 months preceding the claim

Some jurisdictions do not allow limitation of liability for certain damages. In such cases, our liability is limited to the maximum extent permitted by law.

Indemnification

You agree to indemnify and hold harmless Jules and its operators from any claims, damages, or expenses arising from your use of the service or violation of these Terms.

Account termination

• You may delete your account at any time
• We may suspend or terminate accounts that violate these Terms
• Upon termination, your data will be deleted in accordance with our Privacy Policy

Intellectual property

Jules, including its design, features, and content, is owned by us and protected by intellectual property laws. You may not copy, modify, or distribute any part of our service without permission.

Governing law

These Terms are governed by the laws of England and Wales. For users in the European Economic Area, nothing in these Terms affects your rights under mandatory consumer protection laws in your country of residence.

Dispute resolution

We encourage you to contact us first to resolve any disputes. If we cannot resolve a dispute informally, legal proceedings may be brought in the courts of England and Wales, or in your country of residence if required by law.

Changes to these Terms

We may update these Terms from time to time. Continued use of Jules after changes constitutes acceptance of the updated Terms. We will notify you of significant changes via email or through our service.

Contact

Questions about these Terms? Contact us at:
[email protected]